The Chatwoot Integration for addon allows you to pass various useful information about your customer to Chatwoot.

First, make sure that you setup the live chat widget correctly by following the guide in the link below:

[How to Setup Chatwoot Live Chat Widget](https://dash.wevrlabs.net/knowledgebase/4817)

Next, to pass the custom attributes, use the following table to create the custom attributes in your Chatwoot account. You can create the custom attributes either as conversation custom attributes or contact custom attributes. To learn how to setup custom attributes in your Chatwoot account, follow the official guide in the link below:

[https://www.chatwoot.com/hc/user-guide/articles/1677502327](https://www.chatwoot.com/hc/user-guide/articles/1677502327-how-to-create-and-use-custom-attributes)

When you create the custom attribute in Chatwoot, make sure the custom attribute key matches one of the values in the table below.

![](https://dash.wevrlabs.net/images/kb/151_adding-custom-attribute-example.png)

## Custom Attributes Supported by the Addon:

 Custom Attribute Key Custom Attribute Type Information Passed

`client_id`

 number The client ID in

`client_phone_number`

 number The client's phone number in

`language`

 text The client's language

`city`

 text The client's city in

`state`

 text The client's state in

`post_code`

 text The client's postcode in

`country`

 text The client's country in

`active_tickets`

 number The number of active tickets for the client in

`credit_balance`

 text The client's credit balance in

`revenue`

 text The revenue generated by the client

`unpaid_invoices`

 number The number of the client's unpaid invoices

`outstanding_total`

 text The total of the client's unpaid invoices

`overdue_invoices`

 number The number of the client's overdue invoices

`account_overdue`

 text The total of the client's overdue invoices

`last_visited_page`

 link The current page the client is browsing